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INFORMATION REGARDING COVID-19

  

At this time Dallas County has issued a “shelter in place” order.  Unless your business is considered essential then we will not be making your delivery at this time.  If you are considered essential please reach out to our office and ask if you will receive your delivery.  Some deliveries may be postponed.

 

 We will get through this together.

 

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Set up an account online today and we will deliver tomorrow.

 

 Over 1200 breakroom products delivered to your office and put away where you request with new products added weekly, only a $50 minimum order, and orders $100 or more are FREE delivery. Under $100 is $9.50 delivery fee. If you don't see a product let us know and we will add it to our website.

 We provide coffee equipment and coolers with minimum monthly purchases.  

 

How to setup an account and place an order.

  1. Setup an account, go to 'Create an account' at the top right corner of the page and fill in the requested information. Important: Do not use the & symbol spell out and to avoid credit card acceptance problems!
  2. Pick the items you want on your order and add the quantities then proceed to checkout.
  3. You have two options at checkout, credit card or Net 30.
  4. Credit card payments click on the Credit Card Tab and follow the directions.
  5. Net 30 customers click on the Net 30 Tab, payment is due within 30 days of delivery.
  6. We will deliver on the next scheduled delivery day as found on our delivery schedule. 
  7. Products are put up where you request and rotated so your existing products are used first.
  • If you have any questions please email david.griggs@compass-usa.com or call 972-886-4892 
  • Superior customer service is provided to all of our accounts, big or small.
  • New items are added to our list every week, let us know if you want an item added.
  • Your business is important to us, let us know how we can better serve you. 
  • We constantly look for opportunities to improve, please email us with any suggestions.
  • Suggestions are greatly appreciated, please email us at david.griggs@compass-usa.com
  • Returns are done on a case by case basis.  Please contact our front office if you have a return or exchange nina.evans@compass-usa.com (972-773-3999).

We charge a $9.50 delivery fee to any order under $100.

 

Our cut-off time for order processing is 4 PM for next day delivery!

Starting January 1st 2020 the new cutoff time for next day delivery orders is 12pm.  Any orders placed after this time will be delivered on the following day.  After running an analysis for route management and getting orders fulfilled more accurately we are making this procedure change.

 

If you have any questions I would be more than happy to answer them for you

We supply coffee brewers! (Subject to minimum monthly orders and other terms and conditions.  Please call or email us for more information about our coffee service.)

 

We provide coolers! (We provide drink coolers to companies who order at least $400 per month of refreshments. Please contact us to discuss your needs in detail.)

 

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